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Application

Dunning Loop

Turn failed payments, decline codes, and retry history into a recovery sequence with suggested timing and message steps.

For Lifecycle, revenue operations, and customer success teams at SaaS companies with 500+ subscribers.

What you provide

  • Failed charge events, customer identifiers, subscription status, decline codes, and recent retry history
  • Dunning sequence settings such as retry windows, pause status, and message-step preferences
  • Recovery analytics inputs including recovery rate, decline breakdown, retry performance, and account-level history

What you get back

  • A sequenced retry plan that shows when each recovery attempt should happen and what message angle to use
  • Failed-payment lists and account detail views for prioritizing customer-success or billing follow-up
  • Recovery-rate, retry-rate, and decline-code summaries for revenue and lifecycle review

Example workflow

How a team might use it

A lifecycle operations manager sends a failed-payment event and recent account context to Logic Igniter. Dunning Loop returns a retry schedule, suggested message framing, and recovery-status signals. The team reviews the plan, then triggers outreach or payment updates in its own billing, email, or customer-success system.

Connect to your workflow

Use REST/JSON to send inputs and retrieve results from your application. Read-only MCP is available for supported services. Your team reviews the results and controls actions in its own systems.

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Onboard Tracker

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